Privacy Policy
Last Updated: December 4, 2025
Pillo (“we”, “our”, “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, store, and protect your information. This Privacy Policy explains how Pillo handles personal data across our website, mobile applications, employer platform, job seeker tools, AI-powered features, and customer support channels (collectively, the “Services”). By using Pillo, you agree to the practices described in this Privacy Policy.
If you do not agree, you should discontinue use of the Services.
1. Who We Are Pillo is operated by: Pillo Enterprise, LLC; We operate in:
- The Caribbean
- Africa
We provide a job posting platform, applicant tracking system (ATS), employer tools, job seeker services, and AI-assisted support experiences.
2. Information We Collect: We collect the following categories of information:
A. Information You Provide
- Name, email address, phone number.
- Profile information you upload
- Resumes, CVs, cover letters, and portfolio files.
- Job search preferences.
- Applications you submit to employers.
- Employer account details and company information.
- Payment information (for employers).
- Messages to employers or customer support.
- Content submitted to AI features (prompts, questions, uploaded text).
B. Automatically Collected Information:
- Device type, browser, operating system.
- IP address and general location.
- Log data: pages viewed, clicks, search actions.
- Session recordings and interaction patterns (for troubleshooting and improvement).
- Cookies and tracking technologies.
- Error logs and diagnostic data.
C. Employer & Recruiter Data
- Company name, logo, business contact details.
- Job postings and descriptions submitted.
- Notes, evaluations, or comments made about candidates.
- User accounts created for internal hiring teams.
D. AI Interaction Data
When you use AI-powered features (support chat, help center AI, job description generator, resume suggestions, in-app AI agent), we may collect:
- Your prompts, questions, and messages.
- AI-generated suggestions or replies.
- Feedback provided on AI responses.
- Usage patterns (timestamps, actions taken, features used).
We do not use your AI content to train public models or share it with unauthorized third parties.
3. How We Use Your Information: We use your information to provide and improve the Pillo experience.
A. For Job Seekers:
- Maintain your Pillo profile
- Match you with relevant job opportunities.
- Allow employers to contact you (optional).
- Support job alerts and recommendations.
- Process job applications on your behalf.
B. For Employers:
- Create and verify employer accounts.
- Publish job postings.
- Manage candidate applications.
- Send communication to job seekers through the ATS.
- Use AI to assist with job descriptions or candidate messaging.
C. Platform Operations
- Improve the performance, stability, and design of our Services.
- Personalize and optimize user experience.
- Detect and prevent fraud or misuse.
- Analyze platform usage.
- Provide customer service and operational support.
D. AI Features
Pillo uses AI to enhance support and hiring workflows, including:
AI-powered chatbots and help center tools.
Automated content suggestions (job descriptions, messages, feedback).
AI-guided resume or profile insights.
AI routing for support requests.
In-app AI assistants for employers and job seekers.
AI Limitations & User Responsibilities
- AI responses may be inaccurate, incomplete, or outdated.
- You must review AI-generated content before using it.
- AI should not be treated as legal, financial, or professional advice.
- Do not submit highly sensitive data into AI tools.
4. When We Share Your Information
We only share data when necessary:
A. With Employers (Job Seekers Only)
Your information is shared only when:
- You apply to a job.
- You make your profile searchable.
- Employers may retain copies of your information according to their own policies.
B. With Service Providers
We use trusted third parties to operate the platform, including:
- Cloud hosting.
- Analytics tools.
- Payment processors.
- Customer support systems.
- Email and notification services.
- AI model infrastructure.
These companies receive only the data needed to perform their services for Pillo.
C. Legal, Compliance & Safety
We may share data if required to:
- Comply with laws or legal processes.
- Respond to government or regulatory requests.
- Prevent fraud, security breaches, or harm.
D. Business Transfers If Pillo undergoes a merger, acquisition, or asset transfer, your information may be included in that transaction.
5. AI Use & Data Processing We use your AI interaction data to
Generate automated assistance
- Improve AI accuracy and safety.
- Troubleshoot support or technical issues.
- Enhance personalization and recommendations.
We DO NOT:
- Sell AI-generated or AI-interaction data.
- Allow third-party AI companies to train public models using your content.
- Use AI to make hiring or employment decisions without human review.
Employers must comply with local labor laws when using AI-assisted hiring tools.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in
- Analyze site usage
- Support AI and personalization features
- Improve speed and performance
- Customize job recommendations
You can control cookies in your browser settings. For full details, see our Cookie Policy.
7. Data Security
We take reasonable precautions to protect your information through:
- Encryption in transit
- Access controls and permissions
- Secure hosting environments
- Monitoring for suspicious activity
However, no online system is 100% secure. You share information at your own risk.
8. Data Retention
We keep personal data only as long as needed to:
- Provide services
- Comply with obligations
- Resolve disputes
- Maintain platform integrity
Inactive job seeker profiles may be archived or deleted after 24 months. Employers may retain candidate data in accordance with applicable laws and their internal policies.
9. International Data Transfers
Because Pillo is based in the United States, your information may be transferred to and stored in the U.S. We use reasonable safeguards to ensure international transfers comply with applicable laws in the Caribbean, Africa, and other regions.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account or data
- Download a copy of your data
- Opt out of marketing communications
- Adjust cookie and privacy settings
To exercise these rights, email: privacy@joinpillo.com
11. Children’s Privacy
Pillo is not intended for use by individuals under 18. We do not knowingly collect personal data from minors. If a minor’s information is discovered, we will delete it.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically. If updates are significant, we will notify users through:
- Email.
- In-app message.
- Or a notice on our website.
Your continued use of Pillo means you accept the updated Policy.
13. Contact Us
For privacy questions or requests, email us at hello@joinpillo.com.
Pillo (“we”, “our”, “us”) is committed to protecting your privacy and ensuring transparency in how we collect, use, store, and protect your information. This Privacy Policy explains how Pillo handles personal data across our website, mobile applications, employer platform, job seeker tools, AI-powered features, and customer support channels (collectively, the “Services”). By using Pillo, you agree to the practices described in this Privacy Policy.
If you do not agree, you should discontinue use of the Services.
1. Who We Are Pillo is operated by: Pillo Enterprise, LLC; We operate in:
- The Caribbean
- Africa
We provide a job posting platform, applicant tracking system (ATS), employer tools, job seeker services, and AI-assisted support experiences.
2. Information We Collect: We collect the following categories of information:
A. Information You Provide
- Name, email address, phone number.
- Profile information you upload
- Resumes, CVs, cover letters, and portfolio files.
- Job search preferences.
- Applications you submit to employers.
- Employer account details and company information.
- Payment information (for employers).
- Messages to employers or customer support.
- Content submitted to AI features (prompts, questions, uploaded text).
B. Automatically Collected Information:
- Device type, browser, operating system.
- IP address and general location.
- Log data: pages viewed, clicks, search actions.
- Session recordings and interaction patterns (for troubleshooting and improvement).
- Cookies and tracking technologies.
- Error logs and diagnostic data.
C. Employer & Recruiter Data
- Company name, logo, business contact details.
- Job postings and descriptions submitted.
- Notes, evaluations, or comments made about candidates.
- User accounts created for internal hiring teams.
D. AI Interaction Data
When you use AI-powered features (support chat, help center AI, job description generator, resume suggestions, in-app AI agent), we may collect:
- Your prompts, questions, and messages.
- AI-generated suggestions or replies.
- Feedback provided on AI responses.
- Usage patterns (timestamps, actions taken, features used).
We do not use your AI content to train public models or share it with unauthorized third parties.
3. How We Use Your Information: We use your information to provide and improve the Pillo experience.
A. For Job Seekers:
- Maintain your Pillo profile
- Match you with relevant job opportunities.
- Allow employers to contact you (optional).
- Support job alerts and recommendations.
- Process job applications on your behalf.
B. For Employers:
- Create and verify employer accounts.
- Publish job postings.
- Manage candidate applications.
- Send communication to job seekers through the ATS.
- Use AI to assist with job descriptions or candidate messaging.
C. Platform Operations
- Improve the performance, stability, and design of our Services.
- Personalize and optimize user experience.
- Detect and prevent fraud or misuse.
- Analyze platform usage.
- Provide customer service and operational support.
D. AI Features
Pillo uses AI to enhance support and hiring workflows, including:
AI-powered chatbots and help center tools.
Automated content suggestions (job descriptions, messages, feedback).
AI-guided resume or profile insights.
AI routing for support requests.
In-app AI assistants for employers and job seekers.
AI Limitations & User Responsibilities
- AI responses may be inaccurate, incomplete, or outdated.
- You must review AI-generated content before using it.
- AI should not be treated as legal, financial, or professional advice.
- Do not submit highly sensitive data into AI tools.
4. When We Share Your Information
We only share data when necessary:
A. With Employers (Job Seekers Only)
Your information is shared only when:
- You apply to a job.
- You make your profile searchable.
- Employers may retain copies of your information according to their own policies.
B. With Service Providers
We use trusted third parties to operate the platform, including:
- Cloud hosting.
- Analytics tools.
- Payment processors.
- Customer support systems.
- Email and notification services.
- AI model infrastructure.
These companies receive only the data needed to perform their services for Pillo.
C. Legal, Compliance & Safety
We may share data if required to:
- Comply with laws or legal processes.
- Respond to government or regulatory requests.
- Prevent fraud, security breaches, or harm.
D. Business Transfers If Pillo undergoes a merger, acquisition, or asset transfer, your information may be included in that transaction.
5. AI Use & Data Processing We use your AI interaction data to
Generate automated assistance
- Improve AI accuracy and safety.
- Troubleshoot support or technical issues.
- Enhance personalization and recommendations.
We DO NOT:
- Sell AI-generated or AI-interaction data.
- Allow third-party AI companies to train public models using your content.
- Use AI to make hiring or employment decisions without human review.
Employers must comply with local labor laws when using AI-assisted hiring tools.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in
- Analyze site usage
- Support AI and personalization features
- Improve speed and performance
- Customize job recommendations
You can control cookies in your browser settings. For full details, see our Cookie Policy.
7. Data Security
We take reasonable precautions to protect your information through:
- Encryption in transit
- Access controls and permissions
- Secure hosting environments
- Monitoring for suspicious activity
However, no online system is 100% secure. You share information at your own risk.
8. Data Retention
We keep personal data only as long as needed to:
- Provide services
- Comply with obligations
- Resolve disputes
- Maintain platform integrity
Inactive job seeker profiles may be archived or deleted after 24 months. Employers may retain candidate data in accordance with applicable laws and their internal policies.
9. International Data Transfers
Because Pillo is based in the United States, your information may be transferred to and stored in the U.S. We use reasonable safeguards to ensure international transfers comply with applicable laws in the Caribbean, Africa, and other regions.
10. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your account or data
- Download a copy of your data
- Opt out of marketing communications
- Adjust cookie and privacy settings
To exercise these rights, email: privacy@joinpillo.com
11. Children’s Privacy
Pillo is not intended for use by individuals under 18. We do not knowingly collect personal data from minors. If a minor’s information is discovered, we will delete it.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically. If updates are significant, we will notify users through:
- Email.
- In-app message.
- Or a notice on our website.
Your continued use of Pillo means you accept the updated Policy.
13. Contact Us
For privacy questions or requests, email us at hello@joinpillo.com.